Returns
RETURN POLICY
Last updated July 02, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, in original packaging with all original tags and labels attached.
RETURN PROCESS
Firstly send us an email requesting to return an item with the reason for the return. We will confirm and advise details to return an item. Place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Seaside Ave
Attn: Returns
P.O. Box 259
Surfers Paradise, Queensland 4217
Australia
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange an exchange.
WARRANTY
Seaside Ave (supplier) snorkels are warranted to be free from defects in workmanship and materials at the time of delivery for a period of 30 days after delivery of each Product. This warranty is limited to the replacement of the Product. NO OTHER WARRANTY IS GIVEN BY THE SUPPLIER and no representation, warranty or affirmation of any employee, contractor, agent, detailer, distributor or any other person actually or purporting to represent the Supplier, by word or action, will constitute a warranty and such word or action does not, and will not, expand or change the express warranty given in this Limited Warranty.
SUPPLIER EXPRESSLY DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER ARISING BY LAW, CUSTOM, CONDUCT, USAGE OR TRADE..
QUESTIONS
If you have any questions concerning a return
or warranty claim, please contact us at:
Phone: +61410400800
Email: saltwaterbeads@outlook.com